Free Shipping Over $150

FAQ

general

Where is everything made?

All of our products are designed and finished at our warehouse in St. Petersburg, FL. The bulk of our base products are made in Thailand and Morocco, and support the women and children who make them. Our bag tags are hand made in Largo, Florida by a local Mom and business woman at Nook and Cranny Design Studio.

shipping

What is your shipping policy?

Free shipping on US orders over $150. International shipping available, plus local duties and fees.
Returns: We accept returns within 10 days of when your order was received with original tags. We charge a $15 shipping fee for returns made within the USA. For international returns, the buyer must pay for shipping back to us. Email contact@knottyyachtie.com to make a return.
Exchanges: Email Contact@knottyyachtie.com for complimentary exchanges.

customization

How long to create my dream bag or hat?

Each bag is individually made- which typically takes 4-6 weeks. Email Contact@knottyyachtie.com to start a custom order.
Rush Orders: At times, we can accept rush orders for a fee. Please contact us for details.

care

Handle your bags with care. If your bag needs to be cleaned, wipe it with water and rub. Please avoid soaking your items in water or putting them in direct sunlight for long periods of time.

We stand by every single item we make- we want you to love it as much as we do. Repairs are on us. For repair questions, please email: contact@knottyyachtie.com

Gift Orders/Bulk Orders:

We offer a discount on bag orders of 6 or more. Email contact@knottyyachtie.com for more info.